Popular Questions
For recurring cleaning needs, we have designed 3 packages: Basic, Deluxe and Premium Cleaning services.
For one-time cleaning, please select our Deep Cleaning or Move-In/Move-Out Cleaning services.
Details for our packages:
Basic Cleaning: Ideal for regular households looking for routine cleaning. See our cleaning checklist here.
Deluxe Cleaning: Perfect for homes with kids and elders who want a deeper clean, focusing on eliminating bacteria and germs. See our cleaning checklist here.
Premium Cleaning: Perfect for households with extra needs of cleaning. On top of the tasks done in the deluxe package, we provide extra time for any customized tasks you wish to get done for your place. See our cleaning checklist here.
Move In/Out Cleaning: Perfect for movers, realtors, and homeowners prepping properties for sale or rent. We expect the property to be empty, allowing us to clean every corner, behind appliances, and inside cabinets and drawers. See our cleaning checklist here.
Deep Cleaning: Perfect for those who want a one-time clean, whether it’s for spring cleaning, preparing for or after a gathering, or getting ready for holidays and festivals. We restore your home to a high cleanliness standard, and afterward, you’re welcome to book a recurring package to maintain its condition. See our cleaning checklist here.
Choose the service that matches your needs and enjoy the pristine results provided by Red Lotus Cleaning.
Our satisfaction guarantee ensures that you are completely happy with our service. If, for any reason, you’re not satisfied with the cleaning provided, simply let us know, and we will promptly address any concerns. We are committed to making it right, and if necessary, we will arrange for a re-clean at no additional cost. Additionally, if the issue is not resolved to your satisfaction, we will provide a full refund. Your satisfaction is our top priority.
To schedule your service online, simply complete our elegant service request form with your preferences and select a preferred date and time for our team to arrive. Once you’ve made your selections, click “Save Booking” to finalize.
You will receive a confirmation once your booking is processed, delivered to you via both email and SMS.
Yes, you can book through our phone number. Simply give us a call via 437-463-2515, and our team will assist you in scheduling your service and addressing any questions you may have.
Yes, you can reschedule your booking online. Just log in to your account, navigate to your existing appointment, and select a new date and time that works best for you.
Yes, you can cancel a recurring service at any time. However, please note that if you shorten the service, you will lose the discount associated with the recurring service. Call us if you need any assistance in cancelling, shortening or rescheduling a cleaning.
